Bartender Speed & Efficiency
Speed is what the customer sees, whereas efficiency is what the bar owner measures in dollars. Efficiency is a behind the scenes measure of doing things in the easiest cost-effective manner, resulting in a more enjoyable working environment for bartenders so they can serve more customers at a high level of quality.
Bar Whispers Lost in Translation
Bar whispers almost guarantees important operational mantras are lost in translation ultimately ending up with a failure to deliver a memorable, consistent and profitably made cocktails.
How long should your customer wait for a drink? PART TWO
Last week we crunched the numbers and looked at your cocktail menu, staffing, service efficiency and potential wastage, all in a bid to answer that tricky question... How long should a guest wait for their drink? In Part Two, we come out from behind the bar and consider bar set-up, demographics and competition.
The point of pour paradigm: How to guarantee the best cocktail experience
There are many things that influence how much a customer will enjoy a cocktail, before it even reaches their lips. The process, and sequence of small events that occur before the cocktail is presented to them is so important. So what factors make up a winning point of pour paradigm? Here's what we think...
