
Bartender Speed & Efficiency

KINDNESS, PATIENCE & RESPECT: THE SECRET TO HOSPITALITY SUCCESS

Cowboys beware! There's a new NMI sheriff in town and he's here for your jiggers!
There’s widespread concern that hospitality operators are wilfully under-serving spirits and beer and/or not using correct measuring instruments (jiggers) to take advantage of patrons. Inspectors from the NMI will be carrying out nationwide inspections and fines are hefty.

How the StrainRay got it's name
Inherent design flaws have been passed down through generations of strainers, leading to problems that bartenders have just learned to live with. Average Hawthorne strainers rust and some are uncomfortable to hold, and that's before you get to the problems with straining – springs that are not wound well or tightly won't strain the liquid effectively, thereby ruining an otherwise well-made cocktail and creating waste. Which is why we designed the StrainRay...

The key to big bar business? Thinking small
We know as a small business ourselves, that with sustained growth, each day gets busier. At these times it’s so easy to forget the small details. How then do you focus your attention? Here are three small points for every venue that can make a massive difference...

A jigger for wine? - It's no pour decision!
There is a flaw in using the white plimsoll line marked on the side of a wine glass. While lines make clear cut boundaries on the sports field or in a car park, the same can not be said for wine glasses.
Unlike spirits, there is no (in either the USA, or Australia) legal requirement for what a measure of wine should be, just some guidelines. So the question remains, what is a standard wine measure?

How long should your customer wait for a drink? PART TWO

The one question you should ask for 2019? How long should your customer wait for a drink?
Like many people getting back down to business this January, you're probably looking at the how, what, why, when of the year.
But there's one simple question, that may help you answer a lot of those other questions....
How long should a guest wait for their drink?

When it comes to keeping customers, consistency is key
A cocktail requires consistency through carefully measured ingredients and should be delivered, to the customer, with no variation in volume, taste, or appearance. All without wastage!
'Easier said than done,' we hear you cry!