October 16, 2019

Salsa and the 4 C's

Salsa and nachos in a serving dish

We all know the flavour and difference a zesty salsa makes to a meal. Hot, textured, nuanced and delicious are some of the superlatives used to describe salsa. Except not all SALSA leaves a pleasant taste in the mouth, particularly when we talk about hospitality personnel.

SALSA stands for:

If there was a dollar for every time an operator moaned about staff attrition rates, one could retire rich, right? The time invested, wasted and then reinvested to begin again and again is par for the course when staffing one’s business.

Some of the more obvious reasons why people leave are:

  • Travel times
  • Family issues
  • Change of direction
  • Health issues
  • Money
  • Conditions
  • Advancement
  • Training
  • Mentoring

Ironically, it’s common for good staff to leave and bad ones to stick like dirt. If you’re in the unfortunate camp where you’re regularly losing good staff, consider a terrific Überbartools ninja technique for hiring the right staff straight up, rather than making distasteful discoveries down the track.

We call the technique the 4 C’s:

We call the technique the 4 C’s

Thinking about your new hires using the 4 C’s process will go a long way towards making the right hires more often than not.