KINDNESS, PATIENCE & RESPECT: THE SECRET TO HOSPITALITY SUCCESS
The key to big bar business? Thinking small
We know as a small business ourselves, that with sustained growth, each day gets busier. At these times it’s so easy to forget the small details. How then do you focus your attention? Here are three small points for every venue that can make a massive difference...
How long should your customer wait for a drink? PART TWO
The one question you should ask for 2019? How long should your customer wait for a drink?
Like many people getting back down to business this January, you're probably looking at the how, what, why, when of the year.
But there's one simple question, that may help you answer a lot of those other questions....
How long should a guest wait for their drink?