Bar Whispers Lost in Translation

October 09, 2019

Bar Whispers Lost in Translation | Überbartools™


A group of people sit around a table. The first person writes down some information about something, then repeats it to the next person until the last one seated receives the message, standing up to repeat the message to the group.

The fun in this game ends when the original message is read out which tends to be completely different to the message at the end… lost in translation if you will.

Similarly, Bar Whispers is a situation faced today in so many hospitality businesses, where the last person left in a team is tasked with the responsibility of training the new recruits.

A business without SOPs (Standard Operation Procedures) and thorough management oversight, creates the space for embellishment or misinterpretation from successive staff, impacting business performance.

Bar whispers almost guarantees important operational mantras are lost in translation ultimately ending up with a failure to deliver a memorable, consistent and profitably made cocktails.
Whispers Almost Guarantees Important Operational| Überbartools™
Get serious about staff training and accountability to avoid Bar Whispers.

Also in News

Thingamajigs jiggers and measuring for cocktails
Baking, Physics and Thingamajigs: Why Measuring is a Must

May 18, 2021

For bakers, measuring is imperative when it comes to baking the perfect cake. And the requirements for a bartender to make a top-notch cocktail are just the same. Read our blog to find out why measuring is a must.

View full article →

Bartender Speed & Efficiency | Überbartools™
Bartender Speed & Efficiency

June 07, 2020

Speed is what the customer sees, whereas efficiency is what the bar owner measures in dollars. Efficiency is a behind the scenes measure of doing things in the easiest cost-effective manner, resulting in a more enjoyable working environment for bartenders so they can serve more customers at a high level of quality.

View full article →

Cutting Costs, Saving Money & ROI
Cutting Costs, Saving Money & ROI

May 28, 2020

Whilst cost cutting is a strategy which produces an outcome(s), does it longer term produce sustainable ROI (return on investment)?

Usually ROI should be measured by the costs of “doing something” versus  the “value” delivered.

When implementing a cost cutting program, it’s so important to conduct a 360 degree examination of impacts and consequences before implementation is considered.


View full article →